ISO 9001 Quality

iso-9001

ISO 9001:2008 Quality

Improve efficiency, boost sales, increase savings, earn more revenues, and enjoy higher customer satisfaction levels with the ISO 9001.

ISO 9001 is a quality standard recognised all over the world. It is aimed at improving your customer satisfaction levels. The standard defines a proper set of procedures that ascertain whether all customer requirements are beingmet. Also referred to as  quality assurance, ISO 9001 standard is achieved by modifying and controlling business processes which directly affect the quality of the offered products and services.

What is a QMS?

A quality management system or QMS is a completely documented system which is focused on managing processes which affect performance and quality.

The ISO 9001 is based on the following principles

  • Customer focus
  • People engagement
  • Leadership
  • Process approach
  • Systematic management approach
  • Factual approach to decision making
  • Mutually beneficial relationships with suppliers
  • Continuous improvement

The key elements of ISO 9001 are:

  • Establishment of a proper QMS
  • Documentation
  • Implementation
  • Review of results
  • Maintenance
  • Ongoing Improvement

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With the ISO 9001 standard you can

  • Meet the demands of your customers: Customer satisfaction is ISO 9001’s primary purpose. The processes are developed to maintain or exceed  customer satisfaction.
  • Retain customers: Customers can be retained since they are satisfied due to products that deliver better performances.
  • Increase revenues: Compared to companies which are not certified, an ISO 9001 certified company earns greater revenues due to an increase in both production and efficiency. Customers are also retained because they are satisfied certified, which brings more business.
  • Avoid Internal Discrepancies: The Quality Management System strives to implement the best industrial practices that ensure significant growth and high quality products. It does not only help you achieve greater efficiency by minimizing unnecessary stages in the production process but also help you standardize the operations as per industrial benchmarks. Hence there are few internal discrepancies that translate into greater reliability and durability.
  • Gain international recognition: ISO 9001 is recognised as the global quality management standard.
  • Decrease issues related to product performance: Since ISO improves overall quality, there are fewer damaged and non-functional products.

Is ISO 9001 certification right for your business?

The ISO 9001 certification can be applied to businesses of all sorts because it is based on process improvement and customer satisfaction. Both manufacturers and service providers can make use of this standard and utilise it to their advantage.

Next steps

Show you are a cut above the rest by getting certified after you have implemented an  ISO 9001 (QMS).

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