Sustainable Certification is committed to the processes and the benefits to be achieved by compliance with identified legislation, regulation, and standards.

As part of our compliance regime, we aim to:

  • Recognise the value afforded to our business by clients
  • Delight our clients
  • Develop our people
  • Quantify the expectations of interested parties and meet or exceed them
  • Continually improve our product ands service offerings, whilst leading the market in both price and functionality
  • Communicate effectively and efficiently with internal and external stakeholders

In order to achieve this, we will:

  • Document our management systems
  • Establish measurable objectives and targets which are congruous with our mission, vision and operating philosophy, driving them down through our organisation
  • Assist our suppliers and partners to achieve a higher level of client satisfaction
  • Provide human, physical and financial resources
  • Be open and honest in our dealings with others, treating all with respect
  • Monitor the effectiveness of our systems
  • Maintain external audit processes to evidence compliance and identify opportunities for improvement
  • Ensure no other products or services are offered either directly or indirectly which may compromise our ability to act impartially
  • Ensure this Policy is understood, implemented and maintained at all levels of our organisation

Chief Executive Officer
Sustainable Certification™ Pty Ltd
July 2012

To find out more give us a call on 1800 024 940