Case Studies

Case Study 1: Micromax

WHAT WAS THE CONTEXT?

  • The organisation aspires to minimise the number of incident and
    deliver a quality output.

  • Micromax committed to certification to deliver process improvement
    and also win more tenders.

    WHAT CERTIFICATION AND PROCESS WERE FOLLOWED?

    • The Certification they are certified to currently are combined
      4801/14001:2015/9001:2015 as they recognised that there were various risk factors involved as part of the scope of their organisation.

    • Neil Laidler was the allocated Lead auditor and played a hands on role in scheduling the audit. They received the audit plan on time. They also received the audit report a bit early and found that the audit helped them achieve their objectives for the financial year.

    WHAT WAS THE OUTCOME?

    • They have had a reduction in the number of incidents since the last financial year.

    • They have also improved their customer satisfaction by 20 percent.

    Case Study 2: Area 3

    WHAT WAS THE CONTEXT?

    • Area3 provide project management consultancy expertise to construction firms.

    • Their goal was to be able to achieve significant process improvement within their organisation to help expand.

        WHAT CERTIFICATION AND PROCESS WERE FOLLOWED?

        • They achieved certification to AS 4801/14001:2015/9001:2015 initially as they recognised that dealing with construction risks (Manual handling, falling from height, Dust) meant they needed to ensure there were processes established for managing Safety risks.

        • Tushar as the Lead auditor spent time with Charles before the audit understanding the key pain points that they wanted to resolve through certification process. Tushar really committed to delivering a high quality Audit report that captured key improvement opportunities.

          WHAT WAS THE OUTCOME?

          • The outcome was that the organisation successfully have grown in revenue and also significantly reduced their
            incidents on site.
          • They have also improved their communication processes.

            Case Study 3: Capral

            WHAT WAS THE CONTEXT?

            • Capral manufacture and maintain stockholding of aluminium alloy extrusions including powder coating and anodising and value adding products.

            • They were first certified with us in 2018 to
              4801/14001:2015/9001:2015 with the focus on improving the overall safety record and achieve process improvement.

                  WHAT CERTIFICATION AND PROCESS WERE FOLLOWED?

                  • Ian Erskine was allocated the responsibility with his extensive experience in the industry and invested in a very risk based approach recognising the High risks and reviewing the risk controls.

                  • Ian delivered a substantial improvement in the number of incidents happening on site through effective value based auditing.

                  WHAT WAS THE OUTCOME?

                  • The organisation has significantly achieved greater process improvement as an organisation.

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